Shipping & delivery
1. Process of delivery
2. Shipping service coverage and delivering time
We ship items to all over the world. Currently our products are delivered from China. Standard International Shipping takes approximately 8-25 business days, and will take 15-60 business days to reach some remote countries. Express Line shipping takes about 3-15 business days. The shipping time during holiday season (Christmas, Chinese New Year etc.) could be longer than usual. We will write the tracking information within 24 hours after the package is sent out.
We have local warehousing service in Unite States, Canada, Russia, delivery service for some of items will be localized in those countries.
The following chart shows more detailed delivering time (Note: it shows the time of delivering items from China)
3. Maximum 60 days delivery guarentee
We promise a maximum 60 days of delivery (90 days for packages to Brizal), if buyers do not receive packs the promised days, we either resend your new items or refund your money.
4. Custom issues
Custom can hold the items for several weeks in international shipment . If this happened, please contact local custom service line immediately. It is the buyers' responsibility to pay the clearance fee. Import duty is at the charge of the buyer if applicable. To avoid or minimize your import tax, we declare reasonable value.5. Attentions
We only ship to the address that you specified in the order, so please make sure that the address information you left is correct; contact phone number and email is indispensable. Please note we are not responsible for any unsuccessfully delivery caused by inaccurate address information that buyers left.